We are here to help. Once you enter your email address and submit your request, we will email you a new temporary password. You may then log on to our site to access members-only features, review your account and / or update your password at any time. Viking launched a new website at the end of 2025. As a result, users are asked reset their password before accessing their account and dashboard.

If you need additional assistance please contact: customercare@middlebyresidential.com